Certify is committed to effective and efficient complaint handling. Should you have any complaints about the service you have received, or the products that have been provided to you, then please contact Certify using the details outlined below and we will endeavour to resolve your issue within two working weeks.
Suite 1, Level 7
Sydney NSW 2000
Should you still not be satisfied after contacting Certify, then you can contact one of the following organisations:
Service Complaints:
Australian Competition & Consumer Commission 1300 302 502
Product Complaints:
New South Wales: Consumer, Trader & Tenancy Tribunal 1300 135 399
South Australia: Consumer & Business Services 08 8204 9769
Victoria: Customer Affairs 1300 135 399