Certify is committed to effective and efficient complaint handling. Should you have any complaints about the service you have received, or the products that have been provided to you, then please contact Certify using the details outlined below and we will endeavour to resolve your issue within two working weeks.

Certify Pty Ltd
Suite 1, Level 7
12-14 O’Connell Street
Sydney NSW 2000
 
 

Should you still not be satisfied after contacting Certify, then you can contact one of the following organisations:

Service Complaints:  

Australian Competition & Consumer Commission                                     1300 302 502

Product Complaints:

New South Wales:     Consumer, Trader & Tenancy Tribunal                   1300 135 399

South Australia:         Consumer & Business Services                              08 8204 9769

Victoria:                      Customer Affairs                                                      1300 135 399